Fr | En   AAEC_AFRICAN Africanalliance AACE
Espace Membre | Adhésion








The Ghana Single Window (GCNet):

  • A Public-Private Partnership established in November 2000 to manage the deployment
  • Key Partner to Government in the Provision of e-Solutions for Trade Facilitation, Revenue Mobilization & Business Competiveness.
  • Successfully deployed Ghana's Single Window, the Ghana Customs Management System, the e-Registrar Solution and the e-Tax Solution



  • Processing of Manifest and distribution
  • Processing FCVRs and distribution
  • Issuance and distribution of Licenses, Permits and Exemptions by Regulatory bodies
  • Electronic Valuation of Used vehicles
  • Processing of Declarations and distribution – Standard Declaration – Head Load Declaration (Simplified Declaration to capture activities of informal and/or unregistered traders, Process eliminate Custom House Agents)
  • Customs Release and Delivery Order – Allows Freight Terminals and Shipping Lines to receive Customs electronic declaration advising them of Cargo due for examination – Allows Shipping Lines to send instructions to Freight Terminals advising them that cargo can be released
  • Ship and Aircraft movement information over web portal
  • Access to statistics by various Stakeholders using data mining tools





  • Facilitate Trade and Clearance of Goods through Customs in a secured manner
  • Enhance Mobilization of Trade related Revenue for Government
  • Reduce malpractices associated with Import/Export Trade
  • Reduce transaction costs and delays Trade Operators encounter in Clearing Consignments through the Ports

GCNet consists of Four Complementary Systems:

  • The Ghana Single Window Tradenet: An EDI platform for transmission of electronic messages between Trade Operators and Customs on one hand and other Regulatory Agencies on the other.
  • The Ghana Customs Management System (GCMS): An automated system for processing all Customs Operations.
  • The e-Registrar Solution: An online Business registration suite that manages the entire lifecycle of a Business including: Name Reservation, Registration, Filing, Changes in Particulars, Conversions Payments and Close Downs.
  • The e-Tax Solution: A self-Service portal that provides a full range of online Tax Administration Services to Taxpayers. They include: Registration, Returns Processing, Automated Compliance, Collections, Taxpayer Accounting, Refunds, Risk Management etc…

How does it work?

  • Data is submitted to the Tradenet electronically in EDI format
  • Tradenet interfaces GCMS to all Stakeholders by exchanging EDI files
  • Tradenet also interfaces Stakeholders amongst themselves
  • GCMS enables Customs to perform all necessary Customs related processing
  • All data is hosted at Customs Headquarters

CURRENT STATUS Stations connected these process about 98% of total declarations

  • Two Seaports (Tema and Takoradi)
  • Kotoka International Airport
  • Four land borders – Aflao on the Togo border – Elubo on the Cote d'Ivoire border – Kulungugu and Paga on the Burkina Faso border

BENEFITS Importer/Exporter

  • Faster clearance times
  • More transparent and predictable processes
  • Less bureaucracy


  • Improved staff working conditions through upgraded infrastructure
  • Substantial increase in Customs Revenue
  • More professionalism


  • Substantial increase in Government revenue. In the first year, import revenue grew by almost 50%. In subsequent years there has been an average growth of 23%


  • Overcoming the human factor, institutional, attitudinal and infrastructural constraints required for a successful change management
  • Ensuring high level of compliance among Trade Operators and Declarants
  • Overcoming the seeming reluctance of some Regulatory Agencies to interface with System to enhance Trade Facilitation
  • Developing complementary electronic Systems for other Trade related Agencies (e.g. Port Cargo Management Systems and MDA internal Systems)
  • Addressing infrastructural constraints especially at land borders.

Current system users

  • Customs
  • Port Authority
  • Shipping Lines (55)
  • Custom House Agents (700)
  • Commercial Banks
  • Freight Terminals
  • Airport Freight Handling Operator
  • Central Bank
  • Oil marketing Companies
  • Driver and Vehicle Licensing Authority
  • Shipper's Council
  • Ministries, Departments and Agencies (28) e.g. – Ministry of Trade – Ministry of Finance and Economic Planning – Revenue Agencies Governing Board – Standards Board – Food and Drugs Board – Ghana Investments Promotion Centre – Minerals Commission – Environmental Protection Agency – Free Zones Board – Statistical Service – Narcotics Control Board


  • Strong support from Government
  • A balanced selection of complementary partners with unique strengths
  • Absolute conviction by key players that project could work
  • A financing model that is self- sustainable

It is possible to roll-out a complex system, with the right capabilities and approaches. The Private-Public Sector Partnership that was adopted has become a model for e-Governance projects in Ghana. Transit Tracking Main Features

  • Registration of Transit Vehicles and Importers Registration of Transit Vehicles and Importers
  • Application of Seals to secure Cargo Application of Seals to secure Cargo
  • Electronic processing of Transit Insurance Electronic processing of Transit Insurance Bonds
  • Electronic tracking of Cargo through GCMS Electronic tracking of cargo through GCMS and deployment of satellite tracking units

Transit- Satellite Tracking Functionality: Information Matrix Sub- consignment No • Vehicle No • Destination • Declarant • Entry / Exit Point • Attached Flag • Overdue Report Alerts • Static Alerts • Geo Fencing – Available but undergoing testing. Functionality Note: System has been operational since 2002 and in continuous development. GCNet has become a reference in the region - Benefits have been substantial in terms of increase in Government revenue and reduction in Clearance times


partenairesATPC UNECAwbguemoabadpaa